Refund Policy — 30-day money back
Effective July 1, 2026
Grad Path LLC offers a 30-day money-back refund. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked. This applies to both graduates and parents.
How to request a refund
- Email support@careerfirstnexus.com from the address on your order, or
- Visit paddle.net (our payment processor and Merchant of Record) and request a refund on your transaction.
How refunds are processed
Refunds are issued by Paddle.com, our Merchant of Record, to the original payment method. Most refunds arrive within 5–10 business days depending on your bank or card issuer.
After 30 days
After 30 days from purchase, the sale is considered final. We may still consider refund requests on a case-by-case basis for billing errors, duplicate charges, or other exceptional circumstances — contact support@careerfirstnexus.com.
No outcome guarantee
This refund window is not an outcome guarantee. Grad Path LLC does not promise any specific job, interview, or salary result. The 30-day refund exists so you can try the product risk-free and decide whether it fits.
Fraud & abuse
We reserve the right to deny refunds where there is evidence of fraud, abuse of the refund policy (e.g. repeated buy/refund cycles), or violation of our Terms of Service.